Clearing the path to excellence: Why defining CX, digital transformation, and customer service is…Background:Mar 27Mar 27
Enhancing Design Maturity in Organizations: Why it’s Needed and What Challenges ExistOrganizations face several challenges in enhancing their design maturity and driving sustainable success through design thinking.Jul 26, 2023Jul 26, 2023
Design is the future: A reflection on a global innovation initiativeDesign as a discipline continues evolving to become a better tool to reinvent businesses, revive organizations, and tackle more…May 18, 2022May 18, 2022
How to embed “Design DNA” in your leadership team to create large transformations?It has already been one year since I joined the EY business transformation team in Hong Kong, so I believe it is the perfect time to…Dec 31, 2021Dec 31, 2021
Why are visionary designers better business leaders?Design is not only about visual appearance, but also includes strategy, conversation, mindset, leadership, employee & customer experiencesApr 4, 2021Apr 4, 2021
